A Breakdown of AIOps and What It Can Do For You

With every passing day, more businesses are incorporating IT into their daily operations. With digital communications and electronic platforms to do business on, workloads diminish among companies of all kinds, as data management, staff communication, and more, all being much easier to conduct in a digital space. Think of a company like Amazon trying to manage its global operation via pen & paper — it’s absurd.

However, managing these platforms is quickly becoming an increasingly complicated task, as the builds and designs of modern media and applications demand more intricate and detailed supervision. What that means is while many employees of companies are benefiting from digital operations, IT employees are being required to meet higher demands and overwhelmingly stressful positions.

What is AIOps?

Essentially, AIOps uses AI and machine learning to perform several different tasks to streamline and improve IT operations. AIOps refers to multiple technological platforms that work with your data, IT tasks, and applications, analyzing and interpreting data, automating tasks, and performing actions that can increase the overall functionality of your system operations.

AIOps can detect and interpret data from applications and systems that signify issues, problems, or low efficiency and bring these matters to your attention. AIOps also does the work of older automated systems by providing regular analysis of data as well — this basically just makes it the next natural step in managing our IT operations. Furthermore, AI allows systems to automate processes that humans would have to perform manually. This means more downtime for IT staff and the ability to focus on other tasks like coding and designing more user-friendly systems.

We’ve been collectively building towards automated systems for decades, and AIOps is the next step that we’ve been waiting for.

How Does AIOps Work?

Image for post
Image for post

Machine learning refers to providing systems with artificial intelligence. This AI allows systems to learn how to self-automate programs, improve their operations, and generally manage tasks without being explicitly programmed to do so. AIOps makes use of this AI to identify errors and potential problems in your system operations. An example of this could be if a system is under-performing due to resources not being allocated correctly across platforms — AIOps can identify this trend and automatically make a note of it for IT staff to examine further.

Big data refers to enormous amounts of data created and collected in day to day business operations. Big data can be challenging for humans to sift through and interpret because of its overwhelming size. Machines can quickly diagnose and analyze this data, giving humans the ability to focus on more essential tasks. It’s generally accepted at this point by IT professionals that the data generated by IT operations have exceeded a human’s ability to manage and analyze it for years, and this will only continue to worsen over time.

Why Use AIOps in Your Business?

We’ve already mentioned a few of these benefits, such as performance management and system enhancement. However, these are vague terms that can be difficult to understand. We’ll go a bit more in-depth here, discussing specific things that AIOps can do for IT operations.

1) AIOps provides one single platform to monitor system performance

2) AIOps makes use of predictive analytics to improve user experience

3) AIOps is the next step in IT management

Originally published at https://logiq.ai.

Turning log data into real time insights. Real-time log aggregation and analysis to any S3 compatible object-store| Eliminate Cost Per GB | www.logiq.ai

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store